Resolution: Configuration corrected and redeployed; services monitored to confirm stability. Incident fully resolved by Thu, Oct 16, 2025 01:00 AEDT.

Systems are operating normally. Additional safeguards added to prevent recurrence (config validation checks and rollout gates).

What happened: Starting Wed, Oct 15, 2025 19:00 AEDT, a bad server configuration led to intermittent request failures, surfacing as 5xx errors across impacted endpoints.

Impact: Sporadic error responses and degraded reliability for some requests; no data loss observed.

Root cause: Incorrect server configuration introduced unstable behavior under normal load, triggering upstream error propagation.